Belmont Road Veterinary Clinic
Advanced veterinary surgery and diagnostics in Rondebosch
About Belmont Road Veterinary Clinic
Advanced surgical procedures and in-house laboratory diagnostics set this Rondebosch veterinary clinic apart from standard practices. Belmont Road Veterinary Clinic performs complex surgeries that other vets cannot handle, with Idexx laboratory equipment delivering blood test results in 15 minutes. Services include sterilisations, dental care with advanced equipment, x-rays and ultrasounds, and emergency care. Reviewers consistently praise Dr. Jackie Terblanche, Dr. John, and reception staff Ryan and Melissa for their compassionate approach with anxious pets and their ability to handle urgent cases like internal bleeding and paralysis from dog attacks.
Customer Reviews
Compassionate and caring veterinarians and staff
Multiple reviewers consistently praise the vets and entire team for their compassion, patience, and genuine care for both pets and owners. Specific mentions of Dr. Jackie Terblanche and Dr. John for exceptional bedside manner with nervous or anxious animals.
Friendly and welcoming reception and front office staff
Reviewers frequently mention reception staff by name (Ryan, Melissa) for their kindness, patience, and ability to calm stressed pets and owners. Staff go above and beyond to make visitors feel welcome.
Professional, thorough, and knowledgeable veterinary care
Reviewers highlight the vets' expertise in handling complex cases, surgical skills, and ability to explain treatments in detail. Mentioned as having modern equipment and being able to perform advanced surgeries.
Quick response times and emergency care capability
Reviewers mention being seen within 15 minutes for emergencies, follow-up calls after procedures, and the clinic's ability to handle urgent cases like bee stings, internal bleeding, and paralysis from dog attacks.
Long-term trusted relationship with clients
Multiple reviewers describe the clinic as their trusted vet for many years, with some mentioning the practice has become like 'extended family.' Clients express strong loyalty and intention to return.
Calm and supportive environment for anxious pets
Reviewers with nervous, shy, or anxious pets consistently report that the staff and vets create a calm, supportive atmosphere that helps their animals feel comfortable and reduces stress.
Katharina Lindiwe Gensicke
Belmont Road Veterinary Clinic in Rondebosch has been our trusted vet for many years, caring for both my dogs and my family’s pets over time. While it used to be a 24 hour emergency vet and now operates during normal hours, the level of care and service has remained exceptional. The vets are incredibly caring and compassionate, and the entire team creates a calm and supportive environment. During a particularly difficult time with my older and very nervous Cocker Spaniel, Mr Darcy, Dr John was absolutely amazing. He handled him with such patience and understanding, and it made a world of difference. Mr Darcy was noticeably calm and responded so well to both him and the front office team. We are truly grateful for the kindness and professionalism shown over the years. I would highly recommend Belmont Road Veterinary Clinic to anyone looking for a vet who genuinely cares about both their pets and their owners.
RGHS Principal
Excellent staff, compassionate to both humans and their pets. Even when busy they remain calm and friendly. Thank you for treating our cat so well so she made a speedy recovery.
Frequently Asked Questions
Is Belmont Road Vets in Rondebosch good for nervous or anxious pets?
Yes. The team at Belmont Road Vets creates a calm, supportive environment that helps anxious pets feel comfortable during their visit. Reviewers consistently mention that the vets and staff, including Dr. Jackie Terblanche and Dr. John, have exceptional patience with nervous animals and take time to reduce stress for both pets and owners.
Can Belmont Road Vets in Rondebosch perform complex surgeries?
Yes. Belmont Road Vets is capable of performing advanced surgical procedures that many other veterinary clinics cannot. The clinic is well-equipped with modern facilities and experienced surgical staff to handle complex cases.
How quickly can I get blood test results at Belmont Road Vets?
Blood test results are available in just 15 minutes. Belmont Road Vets has complete in-house Idexx Laboratory equipment, which means your pet's samples are analysed on-site without delays from external labs.
Does Belmont Road Vets in Rondebosch provide emergency care?
Yes. Belmont Road Vets provides emergency care during operating hours and reviewers report being seen within 15 minutes for urgent cases like injuries and bee stings. The clinic also follows up with phone calls the day after procedures to check on your pet's recovery.
What dental care services does Belmont Road Vets offer in Rondebosch?
Belmont Road Vets offers advanced dental care using modern dental equipment to maintain your pet's oral health. The clinic can address dental issues as part of their comprehensive veterinary services.
Does Belmont Road Vets in Rondebosch have an in-practice pet shop?
Yes. Belmont Road Vets has an in-practice veterinary shop where you can purchase pet food, deworming treatments, and tick and flea medication. This makes it convenient to pick up supplies during your visit to the clinic at 16 Belmont Road, Rondebosch.
Can I get a second opinion at Belmont Road Vets in Rondebosch?
Yes. Belmont Road Vets offers both first opinion and second opinion consultations with friendly and experienced vets and nurses. If you'd like another perspective on your pet's condition, you can call 021 685 7750 to arrange a consultation.
Does Belmont Road Vets perform sterilisations for puppies and kittens?
Yes. Belmont Road Vets performs sterilisations daily in a safe environment for both puppies and kittens. The clinic's experienced team ensures your young pet receives careful, skilled care during the procedure.