Ecentric Payment Systems
Payment processing and POS systems in Rondebosch
About Ecentric Payment Systems
Founded in 1998, Ecentric Payment Systems connects over 90,000 tills across Rondebosch and beyond as a leading payment service provider. The Cape Town-based company specializes in In Person Payments, Online Payments, and Gift Cards / Stored Value Cards, reconciling more than 12 billion transactions with near 100% uptime. Reviewers consistently praise the team's responsive and patient customer service, with staff like Dean and Jaco noted for their helpful approach.
Customer Reviews
Responsive and patient customer service
Multiple reviewers praised staff for being helpful, patient, and having effective communication skills. Specific mentions of Dean and Jaco providing prompt assistance.
Friendly workplace culture
Reviewers described the company as a great place to work with friendly service and positive company culture.
Snezana Mogin
BP O’Reilly Merry had awesome experience with Ecentric. We spoke with Dean and another guy who were extremely kind and did maximum to assist. What a pleasure to have conversation with them. Regards Mogin
S. Adonis
A guy by the name of Jaco assisted me promptly and his patience were unbelievable. Thank you so much for your efforts and effective communication skills. Much appreciated.
Frequently Asked Questions
What payment methods does Ecentric support?
Ecentric supports card payments, digital wallets, vouchers, and other payment methods across online, in-store, and in-app channels. This multi-channel approach allows retailers in Rondebosch and across South Africa to offer customers flexible payment options that suit their preferences.
Is Ecentric PCI DSS compliant?
Yes, Ecentric is PCI DSS compliant and provides payment fraud and risk management services to ensure secure transactions. The company's compliance certifications and security measures protect both retailers and consumers using Ecentric's payment solutions in Rondebosch and nationwide.
What is 1Voucher and how does it work?
1Voucher is a prepaid solution that allows cash-based consumers to convert cash into digital value for in-store purchases. It's a safe, free, and cardless payment method that helps retailers in Rondebosch expand their customer base by serving consumers who prefer cash-to-digital conversion.
What is Ecentric's uptime guarantee for payment processing?
Ecentric offers near 100% uptime for payment processing, ensuring that retailers in Rondebosch and across South Africa experience minimal disruption to their payment operations. This reliability has made Ecentric the payment processor of choice for South Africa's largest retailers.
How many retailers and tills does Ecentric process payments for?
Ecentric is connected to over 90,000 tills and has reconciled over 12 billion transactions. This scale demonstrates why retailers in Rondebosch and across the country rely on Ecentric as a leading Payment Service Provider in Africa.
Does Ecentric offer stored value card solutions?
Yes, Ecentric offers Gift Cards and Stored Value Cards as versatile payment solutions that retailers can use to provide customers with flexible payment and loyalty options. Retailers in Rondebosch benefit from this in-house developed technology for managing stored value transactions.
Can Ecentric process payments across multiple channels?
Yes, Ecentric provides multi-channel payment processing across online, in-store, and in-app channels with continuous reconciliation and full compliance. Retailers in Rondebosch benefit from seamless integration across all their sales channels with comprehensive enterprise reconciliation services.
How long has Ecentric been operating in South Africa?
Ecentric was founded in 1998 and has grown to become a leading Payment Service Provider in Africa with offices in Cape Town's Rondebosch (head office) and Gauteng. The company's 25+ years of experience and track record with South Africa's largest retailers demonstrate its stability and expertise in payment processing.